Robotic Process Automation and Cognitive Automation: Whats the Difference It is known to be a tool that automates routine tasks usually performed by the company staff. RPA uses technologies like workflow automation, screen scraping, and macro scripts. Overall, cognitive automation…
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Insurance Chatbot: Top Use Case Examples and Benefits Even if you haven’t heard the word “chatbot,” you’ve likely come across one while browsing online. Chatbots are computer programs that simulate conversations with customers and answer their questions. If you’ve ever…
